case study: Plant Nursery eCommerce

Sustainable Agriculture through education and sales

Come to the website to learn, leave with a plant and a mission

Huckleberry Holler website mockup of two men standing in garden on laptop sunset
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Sustainable agriculture education on plants doesn't offer a path to purchase.  Nurseries lose money when items are out of stock.

Hypothesis

The website offers plant-customer-pairing based on filtering of customer's climatic region and plant function needed. If the item is out of stock the customer's shopping cart adds a tracking number to the same plant being sold on Amazon. Nursery gets Amazon Affiliate commission.

Approach

  • Creative strategy
  • User experience mapping
  • User interface design
  • Development
Huckleberry holler website 3d mockup
user journey mapping

Education leads to sales, sales leads to sustainability

01

Needs to find plants

02

Learns about plant functions in the sustainable agriculture system

03

Pinpoints user's geographic area and range of climatic conditions relevant to plant growth and survival (hardiness zone)

04

Chooses functions they are interested in (ex. drought tolerant and medicinal)

05

Plant database filters based on criteria

06

Chooses plant

07

Learns about sun requirements, watering needs, propagation, etc.

08

Orders plant directly from the nursery

09

If not in stock links to plant on Amazon through API

10

Nursery gets direct sale or Amazon Affiliate commission

Ecologically regenerative food forest nursery that specializes in unique edible plants as well as plants to fill specific functions in agroforestry and permaculture designs.

Goals

Education on plant functions with a filtering tool.

Revenue, regardless if it is in stock or not.

The website must be easy to navigate and simple to use. The agriculture industry can be confusing and intimidating for people that feel they don't have a "green thumb."

Huckleberry Holler website farmer in greenhouse

Website Features

We made some JavaScript animations on the website's homepage to entice the customer to explore and learn. It featured a breakdown of the common plant functions, the staff's favorite plants, newsletter sign-up, blog, shopping cart with checkout, easy backend database for staff to add new plants.

Branding

We made the logo, branding, and animations for the farm in order to have a uniform look. We naturally choose a green palette. The farm is based in South Florida, it has a lush tropical jungle look.

Founding hired a professional drone pilot to film and animated a simple intro for their Youtube channel.

Functions & Filtering

Education

The first goal of the website is education. This is accomplished by blog posts and the almightly plant filtering system. First, we identify the functions and give them their well-deserved badges. After explaining the functions and why each is important we lead them to the filter.

huckleberry holler website plant functions list menu
huckleberry holler website plant filtering menu

Grow where you live

On the plant page, we have the options for filtering. First, they will find their Hardiness zone based on where they live. Next, they can check and explore which plants are best for them and their needs. There are multiple toggles and options for viewing and organizing their curated plant list.

huckleberry holler website plant page for Mexican sunflower

Plant pages personified

Once a plant is selected that specific plant will be displayed with all information about it. This page can be used as a resource for planting instructions and will include things like watering, sun, and soil requirements. Here the user can also learn about techniques used to propagate the plant as well as highlight its specific functions.

huckleberry holler website plant page for jaboticaba tree full page

Shopping & Revenue

Header

The top of this page features a large image of the plant that has a Javascript overlay applied to give it a bright green hue. The name, scientific name, and function are automatically pulled from the plant's MySQL database.

Under the header is a sentence that makes this plant special.

Gallery and Info

Next, we have an image gallery and the plant's information pulled from the MySQL database. These are linked to a page where the customer can find others in that specific category.

Pricing

If the plant is in stock at Huckleberry Holler's nursery it will show that price made by them. If it is out of stock it will automatically pull the latest price for that same plant on Amazon using an API. The "Add to Cart" button is linked to the SKU based on the availability (ie if it is out of stock it links to Amazon's SKU)

Recommended Plants

These 3 offerings are updated every 20 minutes based on a direct Amazon API search that pulls based on that specific plant's details.

Related Plants

These 4 offerings are pulled from a similar algorithm based on the plant's information in the MySQL database.

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final outcome

Infinite stock and less returns

Conclusion

Huckleberry Holler was thrilled with the creative solution for their industry, pioneering a new type of nursery site. A after-thought highlight of linking to other nurseries if the item isn't in stock is the creation of a plant-loving wholesaler community. Plant shops are able to link to others and still gain revenue through commission if the order can be fulfilled by a friend. This was a win-win for the permaculture community.

The website creates a steady stream of passive income without having any stock of plants. When the nursery has an unforeseeable weather condition and loses the entire inventory, they still are able to generate revenue through commission sales. When back and ready to sell they can quickly slide into gaps of order fulfillment.

Key outcomes

Unlimited plants

The backend of the website was built so that out of stock items were still added to the cart. When they went through checkout it would direct them to a third party that has it in stock. Sales commissions were received from these other nurseries. This user journey was a lot better as this industry often has plants out of stock due to fluctuations in temperature, pets, water, etc.

Less death

There are less returns of plants because the site matches the temperate zone of the customer with the plant. A customer ordering a mango tree while living in Michigan is warned that the conditions are not suitable to grow there. This education helps the customer choose the best plant for them.

There's more where this came from

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